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Shannon
Mission Statement

To set the national standard for cleaning services by creating a team of trained professionals who are dedicated to delivering unsurpassed cleanliness, exceptional customer service and complete customer satisfaction at a fair price. Our residential cleaning company in San Angelo has expanded to offer full janitorial services, including kitchen exhaust; pressure washing; carpet cleaning; stripping, waxing, and buffing floors, handyman services; remodeling, and roofing.

The Classy Cleaning Difference

At Classy Cleaning, we not only meet your expectations, we exceed them by:

  • Providing well-trained, reliable professionals and top-notch equipment
  • Using high-quality, environmentally-friendly cleaning products
  • Understanding and meeting your special needs with customized cleaning solutions
  • Delivering exceptional cleanliness at a fair price
  • Encouraging open, constant communication
  • Responding to you promptly and courteously
  • Maintaining impeccably high standards
  • Standing behind our work and always making things right
  • Putting you, our client, first.

Classy Cleaning is Shannon Carpenter's baby.
It was born out of frustration.

Shannon was searching for a residential house cleaning service in San Angelo to clean her home. She went through every listing in the phone book, tracked down every lead through friends and associates and could not find anyone who would clean her house the way that she wanted it done.

Instead of giving up, Shannon was inspired. Figuring that there were other people who were just as dissatisfied as she was, Shannon launched Classy Cleaning. In one day, she obtained her DBA as Classy Cleaning, retrofitted a trailer that she owned to hold her cleaning equipment, and purchased cleaning supplies to get the business started.

The name Classy Cleaning bespoke her commitment to providing high-end, professional services. The company logo, the crossed laurel branches enclosing a shield, and the company slogan, "The Cadillac of Cleaning Services," were inspired by God and her Escalade that she used to pull her supply trailer.

In the beginning, Shannon was owner, marketer, business manager and crew. Although the hours were grueling, she obtained hands-on experience in every aspect of the business. Through those early struggles, Shannon gained the kind of clear insight into her company's operations that only first-hand experience can provide.

The new business owner was committed to providing the kind of service that she demanded. Making sure that Classy Cleaning met its customers' needs and exceeded their expectations were her first priorities. Whenever Classy Cleaning earned a job, Shannon's goal was to create a customer for life.

Classy Cleaning's commitment to quality and personal service was immediately embraced by West Texans, who, as Shannon predicted, had been as frustrated as she was. In just three years, Classy Cleaning has grown from a single crew with a single contract at Lowe's to a multi-faceted cleaning company that has doubled in growth each year for the past three years. The San Angelo cleaning company has expanded its services to include kitchen exhaust cleaning, pressure washing, remodeling, carpet cleaning, and roofing. In addition, the company's office has moved from Shannon's home to a beautiful office complex at 3025 W. Beauregard. Prior to completing the office complex, she purchased a building next to store supplies. She enhanced the site of the storage location by painting the building and landscaping the property that earned the Commercial Landscape of the Year Award in 2008.

What has fueled Classy Cleaning's phenomenal growth? A dedication to the basics.

While Classy Cleaning is expanding its scope, the company has never lowered its standards, according to Shannon. When a Classy Cleaning team pulls up to a home, an office or any other establishment, the owners can be sure that the cleaning crew will pay attention to detail, meet their needs, respect their property, and appreciate their patronage.

Classy Cleaning has not only become San Angelo's premier residential cleaning service but also a respected janitorial company, working with commercial accounts that include SITEL, Multi-Chem, West Texas Medical Associates, and West Central Cellular.

Classy Cleaning is a Limited Liability Corporation that is fully Bonded and carries Worker's Comp insurance as well as a $3 million General Liability policy with an additional umbrella policy attached.

 
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